One Platform, Multiple Municipalities:

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One Platform, Multiple Municipalities:

CivicXpress is the only land management solution that provides a single portal and login for municipalities, citizens, contractors, and vendors. This means that a contractor can login to CivicXpress and access all their applications with participating municipalities from a single screen. This provides the most convenient land management solution for the thousands of users that interface not only with your municipality, but all CX municipalities.

Never Modularized:

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Never Modularized:

While the other guys charge for various modules, our approach is to just give you the whole kit and caboodle. All our plans contain the exact same functionality. Each plan tier only limits the number of municipality employees and amount of cloud based storage. Need to add more employees or storage? No problem, just move to the next plan at any time. It’s refreshing to just do things that are fair and honest.

Simple, Yet Powerful:

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Simple, Yet Powerful:

CX is designed to be easy to work with. You shouldn’t have to jump between a million screens to do your job. CX provides an intuitive interface designed around the way you work. CX is built on today’s technology and can be used on ANY device with internet access and a modern web browser… sorry Mom, Netscape Navigator is unsupported!

Support:

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Support:

CivicXpress is a monthly subscription service. All our plans include our world class support which consists of phone, email, and support portal access. We give each of our customers the royal treatment from 8:30AM-5:30PM M-F.

Training:

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Training:

Since we were born out of a training company, it’s fair to say training is a top priority at CivicXpress. Each of our plans comes with FREE on-demand training for all system users. We also conduct weekly FREE live, virtual training on a variety of CivicXpress topics. We also offer paid on-site training if you would prefer a warm body at your office working with your staff.

Learn More

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Learn More

Want to learn more? Of course you do! Please read more about specific CivicXpress functionality by clicking on one of the topics below.

Land Management Mobile Access

Planning

  • Online Digital submission
  • Electronic plan review
  • Fee assessment and collection
  • Planning inspections
  • Digital stamps
  • Relate to GIS information
Land Management Mobile Access

Permitting

  • Online application submission
  • Digital submission with markup
    capabilities
  • Customized review process
  • Customized permit design
  • Digital signatures
Land Management Mobile Access

Inspections

  • Online scheduling
  • Assignment dashboard
  • Inspection history
  • Mobile Inspections
  • Manage any inspection types that you create.
Land Management Mobile Access

Code Enforcement

  • Collect and track citizen complaints and code enforcement officer activity
  • Customized review process
  • Group complaints into cases
  • Collect digital evidence
Land Management Mobile Access
Contractor Management
  • Collect and track citizen complaints and code enforcement officer activity
  • Customized review process
  • Group complaints into cases
Land Management Mobile Access

GIS Tracking

  • Import GIS data into CivicXpress
  • Track any activity in CX and relate it to your GIS data
  • Ability to view and update GIS records easily

Web & Mobile Based Access

Access CivicXpress from anywhere, Even from Space!
CivicXpress is a 100% hosted solution. Being a hosted solution means you and your customers have access anywhere the internet is accessible.

Additionally, your customers may access CivicXpress from any mobile device using their default internet browser.

Role Based Security

Keep Top Secret Information, Top Secret.
CivicXpress can limit any user's access to functionality by assigning them to a security group. Their security group will either restrict or provide additional system functionality like the ability to review forms.

Each security role corresponds to a Dashboard that allows them to view, edit or create records. Users may also 'share' their record with peers or subcontractors as necessary.

User Account Creation & Password Reset

Allow Users to Hit Reset on their Own Time.
CivicXpress provides users the ability to create and update their own user name and password. As part of account creation, they may also subscribe to more than one CivicXpress municipality. CivicXpress users enjoy single account access to all participating municipalities streamlining their permitting and inspection needs of citizens and vendors.

Project Management

Use a Virtual Meeting Space that Everyone Can Work In.
Got an Ikea coming to your area? Development partners can easily manage development projects, large or small, in CivicXpress. They can link documents, including permits, inspections and GIS records to a project. They may also invite other users in to view and work from the same space. It allows easy collaboration from idea through project completion.

Online Fee Payments

More Convenience = Happier Citizens & Contractors
CX Users can make payments for all fees online using a credit card which means you can now make money 24 hours a day, 365 days a year. We also provide the convenience of allowing payments for multiple fees across multiple permits across multiple municipalities in a single transaction providing citizen’s, vendors and developers an easy streamlined payment process like an online retailer. Additionally, CX also supports offline payments to be completed by municipality employees such as check, cash, or account credits. Each fee/payment can be assigned to your internal accounting codes keeping your controllers and accounting department VERY happy!

Automatic Fee Calculation

Reduce Errors with Magic Fee Calculation.
CivicXpress allows you to associate fees to a permit, inspection or code violation and automates fee calculation by permit type including flat fees, unit fees, square footage fees, basement fees and state fees. Manual fees may also be created and added at any time.

It is also possible to restrict the user's ability to schedule inspections based on their fee balance.

Search Functions

Find Whatever You Are Searching for, Whenever.
CivicXpress allows users to search using the following search criteria:

  • By User
  • By Form Type
  • By Vendor/Contractor
  • By Permit Number
  • By GIS Record
  • More...

Reporting Capabilities

Create It, View It, Share It...and Report It!
CivicXpress offers basic reporting functions. Reporting can be created from forms, inspection types, code enforcement activity and accounting transactions. All reports are based on date ranges and other filter criteria. As a future enhancement, we are currently looking to incorporate customer ad-hoc reporting tools within the application.

Form Automation and Workflow

CivicXpress provides the ability to capture any government form and associate it to its own unique business process or “Workflow”.  We use a powerful state machine business process engine that empowers municipality employees to act quickly on received forms.  Our unique process means you can create unique process per form leading to infinite levels of customization while standardizing your internal processes.

Digital Plan Review

CivicXpress provides the ability to conduct robust digital plan reviews without the need to install software on your computer.  Matter of fact, digital plan review can be accomplished on ANY internet connected device with an HTML5 web browser (That’s like every modern browser!).

Robust Inspections

CivicXpress was designed to automate ANY type of inspection required for your municipality.  This includes planning, zoning, waste water, building, safety and turtle inspections… yes, you can literally inspect ANYTHING with CivicXpress!  Additionally, you can quickly define the fields required to complete an inspection, assign them to form types, and even force inspection sequences or conduct ad-hoc inspections.  CX also provides the ability to limit how inspections are scheduled as well as the ability to assign fees for failed or cancelled inspections with the ability to escalate fees for repeat offenders.